ARISTOCRAT IT SOLUTIONS Pvt Ltd, ChennaI.
Calls to the Customers to understand their pain-points and their issues faced in product/software
Convincing customers to start using our product offerings (Invoice Import)
Online training to Customers to do invoice import
Coordinate with Field Managers & fix meeting with customers
Coordinate with internal business team for resolution of the issues faced by customers
Prepare daily report.
The primary responsibilities of a Customer Service Executive would be:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required :
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Required education :
Required languages :
Job Type :
Salary: Salary is not a constraint for the right candidate.
Interested candidates may forward your resume to aristocratsolutions@gmail .com
You may also walk in directly to our office for interview with resume & certificates
ARISTOCRAT IT SOLUTIONS Pvt Ltd,
#283, First Floor,
Chennai - 600 029.
Land Mark : Opposite to Aminjikarai Mosque.